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Accommodation Support Worker

Housing

Adult Services

Manchester City Council

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent

Additional Payments: 6.7% Flexibility Payment

Closing Date: 10 May 2024

 

**Restricted to female applications** - This post is open to women only being exempt under the Sex Discrimination Act 1975 Section 7 (2) (b) and (e)

 

This role is subject to -

BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Oaklodge is an 8 flat temporary accommodation supporting women and their children who are fleeing domestic violence and have become homeless as a result. The families will be booked into the accommodation and will work closely with the accommodation support workers on site in order to look at re-housing options and support needs. 

The service provides a safe, nurturing and supportive place for the family and the accommodation support workers will work closely with the families in order to assist them with their needs. They will be required to identify support needs and then make appropriate referrals, for example, to mental health team, drug and alcohol team, social services, Universal credit, health referrals and financial support. 
 
The successful candidate will be empathetic and professional when dealing with vulnerable women and children. Must have ability to multi-task, deal with challenging situations and assist families to maintain their tenancy before moving on. 
It is vital in this job role for the candidate to be able to deal with changing situations, make relevant referrals, build good working relationships with partner agencies, work well as part of a team and have good interpersonal skills. 
 
The candidate will be responsible for the cleaning and preparation of vacant flats, in order to ensure the rooms are ready for a fast turnaround. 
 
The candidate will work alongside 2 other colleagues on a shift basis and will be required to be flexible. The candidate will be required to cover other sites as and when necessary. 

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. 

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. 

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council 

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve.  We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.   

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.   
 

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care, or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

Accessibility 

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. 

We’ve also included some useful tips on how to submit the best application.

When you join us 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

Other relevant information 

Greater Manchester Continuous Service Commitment
Who we are - Manchester City Council 
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salary from

£26,873

contract

permanent

working hours

full time

application deadline

12 00 am

10th May 2024

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